Getting Started

Learn how to create your account and start participating

5 articles

Studies & Participation

How to participate in studies and complete them successfully

8 articles

Rewards & Payments

Understanding your earnings and how to redeem rewards

6 articles

Quality Score

How quality scoring works and how to improve your score

4 articles

Account & Profile

Managing your account settings and profile information

7 articles

Technical Issues

Resolving technical problems and troubleshooting

9 articles

Frequently Asked Questions

Quick answers to the most common questions

How do I create an account?

Creating an account is easy! Simply click "Join Free" on our homepage, enter your mobile number, verify with the OTP sent to your phone, and complete your profile with basic information like your name, date of birth, and location.

How do I earn rewards?

You earn rewards by participating in market research studies. Each study has a specific reward amount (usually ₹100-500). Your final reward depends on your quality score - higher quality responses earn more points. You can also earn bonus points for consistent participation.

How do I redeem my rewards?

Once you have accumulated enough points, you can redeem them for various rewards including UPI cash transfers, Amazon vouchers, Google Play credits, and more. Go to the Rewards page and select your preferred redemption option.

What is a quality score?

Your quality score (0-100) measures how well you complete studies. It's based on factors like response time, attention to detail, and consistency. Higher quality scores earn more rewards and unlock better study opportunities.

How long do studies take?

Study duration varies from 5-30 minutes depending on the type and complexity. Each study clearly shows the estimated time before you start. You can save and resume studies if you need to take a break.

Is my information secure?

Yes! We take data security seriously. All personal information is encrypted and stored securely. Your responses are anonymized before being shared with clients. We never share your personal details with third parties.

Still Need Help?

Our support team is here to help you with any questions or issues you might have.

Email Support

support@rupinion.com

Response within 24 hours

Phone Support

+91 1800-123-4567

Monday to Friday, 9 AM - 6 PM

Live Chat

Available on website

Real-time support during business hours

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